Compassion Coaching Network, LLC — Privacy Policy

Last Updated: May 21, 2026

Compassion Coaching Network, LLC ("we," "us," "our," or "CCN") is committed to protecting your privacy and securing the personal, business, and financial data you share with us. We operate as a professional leadership, strategy, and business training organization incorporated in the State of Texas.

This Privacy Policy explains how we collect, use, store, protect, and manage your data across our platforms, websites, and subscription portals.

1. Information We Collect

To execute our professional training services and manage customer subscriptions, we collect two categories of information:

A. Basic Profile & Communication Data

• What We Collect: First Name, Last Name, Phone Number, Email Address, and Zip Code.

• Purpose: This data is collected through secure online forms to manage your customer account, coordinate booking calendars, provide automated text and email billing reminders, and secure your software login credentials.

B. Highly Sensitive Tax & Financial Data

• What We Collect: Tax identification details, W-9 Forms, and bank routing and account numbers for payroll.

• The Secure Firewall Protocol: To protect your ultimate identity and data safety, sensitive tax data and bank credentials are never stored inside our standard marketing database (CRM) contact fields. This sensitive operational data is captured through secure, encrypted gateways and passed directly to our encrypted business banking and payroll processors, remaining entirely firewalled from our marketing database and public systems.

2. Tracking and Cookies

To support website navigation and a seamless user experience, our websites utilize standard tracking cookies. These cookies store anonymous session identifiers for up to thirty (30) days to assist with customer navigation and general site optimization.

3. Strict Mobile Information & SMS Privacy Guardrail

To comply with the highest mobile carrier standards (A2P 10DLC) and protect our database integrity, CCN enforces an absolute mobile privacy policy:

• No Sharing or Selling: Your personal information—including your mobile phone number, SMS opt-in consent data, and text messaging records—will NEVER be sold, rented, leased, or shared with third parties, commercial affiliates, or external partners for marketing or promotional purposes under any circumstances.

• All of the data-sharing categories described in this policy exclude mobile originator opt-in data and consent; this information is strictly confidential and kept isolated inside our secure private networks.

4. How We Use and Share Non-SMS Information

We use your standard personal information solely to run our core business operations:

• To process your recurring monthly subscription fees securely via our payment gateway.

• To compile internal program statistics.

• To process tax filings and distribute rewards securely through our integrated accounting and payroll processors.

• We do not sell your personal data to third-party data brokers or advertisement brokers.

5. Your Rights and Choices

• SMS Opt-Out: You may stop receiving automated SMS messages at any time by replying STOP to any text message.

• Email Opt-Out: You may unsubscribe from our email lists by clicking the "Unsubscribe" link at the bottom of any automated email.

• Database Right-of-Erasure: You may review, update, correct, or request the deletion of your personal or business database records at any time by contacting our support team at [email protected].

6. Official Business Registration & Contact

If you have any questions or require clarification regarding this Privacy Policy, please contact us directly. The contact details below represent our official legal registration matching our federal, state, and mobile carrier compliance records:

• Legal Entity Name: COMPASSION COACHING NETWORK, LLC

• IRS EIN: 85-2121945

• Official Registry Address: 5900 BALCONES DR # 23216, AUSTIN, TX 78731

• Contact Email: [email protected]